SUSTAINABILITY

PART OF EVERYDAY LIFE

The sustainability perspective has been an obvious part of our operations for some considerable time, and is included at all times in the debate in our industry and in society in general. This applies to both environmental issues and sustainability in the broader sense, and thus also includes social engagement and social responsibility. 

Furthermore, for CMP there are profitability aspects to working on sustainability. One concrete example is how we calculate new investments, including our maintenance operation. Our experience clearly shows that in many occasions it pays to invest in long-term, preventive solutions. 

Broad collaboration
Sustainability is a major issue, and one which presupposes that we think and work on a broad basis. CMP supports the work of the World Maritime University and a number of other external operations with a link to shipping – both in Denmark and Sweden. Internally, we are very involved in implementing CMP’s values and trying to have a generally supportive staff policy, which ensures that the employees perform well and develop at CMP. 

Part of everyday life
Even though we have been working on environmental and responsibility issues for a considerable time, we want to advance our positions even further. We hope that this is clear in our combined annual report and sustainability report for 2017, where we want to demonstrate that CMP is an aware organisation which has high ambitions in the sustainability field, and we consequently include these aspects in different contexts – commercial, social and environmental. That’s how we will make a difference and ensure that sustainability is a part of everyday life.

Jonas Arkestad, Deputy CEO and CFO

 

Translation of official report:

SUSTAINABILITY REPORT

The sustainability report has been prepared in accordance with the regulations in the Annual Accounts Act, chapters 6 and 7, and also reviewed by an external auditor. On signing the annual report and consolidated accounts, the board of directors of Copenhagen Malmö Port AB has also approved the sustainability report.

About the sustainability report 
This is Copenhagen Malmö Port AB’s (CMP) first sustainability report and relates to the 2017 financial year. The sustainability report encompasses the parent company, Copenhagen Malmö Port AB (Corp ID no. 556027-4077) and all entities that are consolidated in CMP’s group accounts for the same period and which are specified in note 15 of the consolidated accounts. The sustainability report has been prepared in accordance with the regulations in the Annual Accounts Act, chapters 6 and 7. 

In preparing the sustainability report, guidance has been obtained from the Global Reporting Initiative’s (GRI) guidelines for sustainability reporting (GRI Standards), however, CMP does not claim it has fully applied the guidelines. 

On signing the annual report and consolidated accounts, the board of directors of Copenhagen Malmö Port AB also approves the sustainability report. 

Significant sustainability risks
Prior to preparing the sustainability report, an overall analysis has been conducted with the aim of identifying and prioritising the most significant sustainability risks (sustainability issues) for CMP in its own operations and in its value chain. Workshops within the management team and dialogues with a selection of stakeholders have enabled the most important sustainability issues for CMP to be established within the areas indicated in the Annual Accounts Act: environment, employees, social conditions, respect for human rights, and combating corruption.

The following section presents CMP’s risk management and ongoing work to limit the operation’s impact within areas indicated, as well as the results achieved.

 

Area

Sustainability risks

Environment

Energy usage
Emissions to air, land and water
Waste management

Social conditions

Impact on society
Safety
Emergency preparedness

Employees

Diversity
Health and safety
Employees' rights

Anti-corruption

Business ethics

Human rights

Supplier evaluation

Environment

Management
CMP’s operations have both a direct and an indirect environmental impact, which in many cases is intimately linked – the port operation has an environmental impact per se as do the ships which arrive at the port and the shipments in and out of the port area. CMP’s responsibility applies primarily to the direct impact, however, together with customers and suppliers, CMP also works to limit the indirect impact. 

Environmental management within CMP is governed by the company’s environmental policy (which is available at cmport.com), visions and objectives. Environmental management principally concerns issues of air, ground and water quality, as well as the cycle for energy and waste. The parameters are stipulated in the legislation in Sweden and Denmark, as well as in directives and permits from Swedish and Danish authorities. An ISO-certified (ISO 9001 and 14001) management system and clear process maps are in place to ensure that the everyday work is performed in accordance with risk assessed procedures and instructions.

During 2017 the focus has principally been on evaluating the work and the progress that has been made on CMP’s long-term environmental objectives, a task which will continue before subsequently being summarised during 2018. All departments have also set more short-term environmental objectives and all the objectives have been collected in the company’s overall tool for follow-up and communication, M/S Progress, which also presents them for all employees.
When it comes to direct environmental impact, six long-term objectives have been formulated. Read more about the work to achieve these objectives below.

Area

Objectives

Energy

We will reduce our electricity consumption and our heating requirements by an average of 2% per year through efficiency solutions. At the same time, we will increase the proportion of internally generated energy by an average of 5% per annum.

Air

We will be CO2-neutral by 2025 through changing to fossil-free fuels and fossil-free sources of energy for electricity and heating. The indoor air in our premises will be of good quality and there must be no risk of toxic substances in connection with demolition work.

Water

We will contribute to achieving and ensuring a good biological and chemical status in the classified bodies of water that CMP affects.

Land

Spillage on permeable areas will be minimised.

Waste

We will follow the so-called waste staircase. Waste generated by CMP will be cut by an average of 4% per annum and the degree of recycling will be 50% (excluding hazardous waste) by 2020. For waste generated by ships, the combustible and unsorted waste will be reduced by an average of 2% per annum.

Climate

CMP will develop a clear picture of how the ports are affected by changes in the climate. The ports’ role in a such a situation must be clear.

 

Activities and results

Energy
Work has continued during 2017 on the energy survey that was commenced in Copenhagen during 2016, but this time for Malmö. These surveys clearly show that the bulk of the energy used within the operations is attributable to diesel consumption from machinery, as well as electricity for lighting of storage areas within the port area. 

CMP endeavours at all times to employ the most energy efficient and environmentally friendly solutions. For this reason we reduced the stock of machinery and vehicles by 40% during 2017, and completed the changeover to leasing of machinery and vehicles. Leasing gives us access to newer and more modern technology, which means that machinery and vehicles produce less noise and emissions. We still have a number of small trucks of our own, but these are gradually being changed from diesel to electric power. 

In total CMP used approx. 8.13 GWh of electricity during 2017, the majority of which (approx. 65%) was in Malmö. All electricity purchased is renewable according to an agreement with CMP’s electricity supplier. The heating requirement totalled about 3.4 GWh, with the bulk (almost 60%) comprising district heating and the rest gas, which is used in Malmö.

Air
Noise, along with emissions into the air of nitrogen dioxide, are among CMP’s most significant indirect environmental impacts and are primarily caused by the ships which dock in the port, as well as heavy transports to and from the port. Regular measurements are taken here in accordance with the environmental permit CMP holds. These measurements show that CMP is clearly below the limit values specified for both nitrogen dioxide and noise levels. During 2017 CMP joined the collaborative European project, ”NEPTUNES”, which has the aim of creating a standard for noise measurement and classification of ships in order to contribute to a long-term reduction in noise levels.

In terms of direct environmental impact, the focus is on reducing the operation’s carbon dioxide footprint with the aim of being climate neutral by 2025. As mentioned above, our own stock of machinery has essentially been phased out and instead we have focused on leasing modern, and thus more environmentally compatible, equipment with lower emissions. Where possible, the change is made from fossil fuels to electric powered vehicles and other machines. Just under half (48%) of all machinery and vehicles were electric powered during 2017. A total of 28 out of 31 vehicles in the cruise operation are electric powered.

Water
Water quality in the port and the Sound is naturally an important aspect of CMP’s operations. Discharges into water can arise in connection with spillages on land, maintenance work on board ships and loading and unloading of freight.
CMP conducts regular testing of water at different measuring points in the surface water system. Material is examined for any contaminants in connection with dredging work to keep the access routes in the port open. Thus far it has been possible to use the bulk of this material as filling in the expansion of the port in both Malmö and Copenhagen. Only a very small proportion of the material cannot be re-used as a result of increased contents of contaminants, and this is sent to an authorised waste company for destruction.

Land
Heavy machines are used for loading and unloading, as well as for handling of freight. Accidents sometimes happen in the form of burst hydraulic oil hoses or spillage of, for example, oil or sugar. Containers can sometimes leak or visiting lorries have diesel or oil leaks. In these cases, it is important that we can rapidly prevent spreading into the ground and the docks. We have therefore installed sand traps, oil separators, emergency concrete plates and hard surfaces in the majority of areas.

Together with the companies in the Oil Port in Malmö, CMP is investigating the risk that old pollutants in the ground can leak into the groundwater or surface water. This is a task that is taking place in close conjunction with the supervisory authority. Samples are taken in connection with all excavation work in hazardous areas or where we know that the excavated material will be re-used, and if anything is found, the supervisory authority is contacted for dialogue.

Waste
The largest fraction of waste that CMP handles is ”sludge” from ships. It consists of water containing oil from their engine rooms. The sludge is pumped into the waste company’s tankers on the quay. The waste companies then separate the oil from the water and sell the oil on. Another significant form of waste that we handle from the ships which dock in the port is blackwater. Blackwater is waste water from the toilets on board which has to go directly to wastewater treatment plants. The port in Copenhagen handles a significant amount of blackwater as we receive a large number of cruise ships. We have a pipeline for blackwater from the port in Copenhagen directly to the sewage treatment works, while in Malmö it is collected by tanker lorries. 

We are endeavouring to reduce the amount of waste from operations and simultaneously increase the degree of recycling. A contract was signed with a new supplier just over a year ago for waste management in Malmö, which gives us increased sorting options for waste. About 25,800 tonnes of waste (excluding left-over food and residual waste) was generated in the operation during 2017, and 99% of this waste went to some form of recycling.

Climate
Climate change is probably one of the most important challenges of our time. It is particularly important for CMP given the coastal location and it is clear that a rise in the sea level as a result of the greenhouse effect will affect CMP’s business. Studies show that in an extreme scenario, in one hundred years the sea be almost three metres above its present level. This would mean the entire port would be flooded at high tide. CMP has been involved for some time in a dialogue with Malmö City where different climate adaptation measures are discussed, including a barrier along the coast with gates into the port. This dialogue is continuing and CMP is gradually preparing for forthcoming rises in sea level, at the same time as work is constantly under way to reduce impact on the climate from our own activities.

Social conditions

Management
CMP’s role makes it a considerable influence on business and society in Malmö/Copenhagen, but also in surrounding regions. The port operation is an important part of the infrastructure, which in turn creates conditions for economic growth and jobs through mediation of freight and cruise traffic. This also brings a responsibility to limit any burdens that the operation entails for people and the environment.

In view of this, it is of course important that CMP has reliable and effective procedures to keep the ports running, avoid accidents and guarantee safety and security for the people who work in or come into contact with the operation, as well as the freight that is handled. CMP has a contingency plan which includes protection of the port installations against any terrorist threat, but also in order to prevent the ports being used for transport of terrorists or their weapons.
A security plan has been drawn up for each facility based on a vulnerability assessment. The security plan includes strict procedures and provisions for control of access to the terminals with requirements for advance registration and photo ID on arrival.

In consideration of the large turnover of people within CMP’s operations, data security and secure processing of personal data is an important requirement. Work is being continuously undertaken to adapt procedures and processes for personal data processing based on changed conditions such as new legal requirements and opportunities for digitalisation. 

Activities and results
CMP is convinced that the business has a positive overall impact on society, with, for example, the cruise operation contributing an estimated 2,000 jobs in Copenhagen, including through the money that the cruise passengers spend during their time in the city.

The new port terminals in Visby on Gotland are expected to increase the number of tourists on the island from around 50,000 per season to some 150,000 within ten years. Obviously, an increase in operations also entails increased environmental loads, and for this reason, various solutions to minimise this impact within the terminal area in Visby have had considerable focus. For example, facilities are being constructed to handle residual water from the ships which can be transported directly to the sewers.

Employees

Management
The health and safety of employees is obviously an important sustainability issue. The work in the port entails some heavy lifting and there are risks of injuries in certain operations. CMP surveys these risks on an ongoing basis and has a zero vision for work-related injuries associated with handling goods. In the long-term this means that no employees will be injured while working at CMP. The systematic work on health and safety is a part of CMP’s integrated management system.

CMP is a workplace where the employees’ rights are safeguarded, and everybody should feel welcome regardless of age, gender, ethnic or other background or personal attributes. A large proportion of the employees are over 50 years of age and have been working at CMP for many years. There are several examples where more than one generation from the same family works at CMP, which is regarded as a good testimonial and proof of loyal and engaged employees.

CMP has an explicit ”seniors policy” which has the aim of utilising the older (58+) employees’ expertise and consolidating their right to development and skilled jobs during their final years at CMP. CMP also has a policy for training and development that includes all employees. The employees’ current and future requirements for training and development are surveyed, reviewed and agreed on a continuous basis, but on at least one occasion per year in connection with performance appraisals.

Activities and results

Health and safety
As an element in the proactive work of preventing workplace accidents, CMP has developed a mobile app to make it easier for employees to report incidents and events that could cause accidents. Increased reporting of incidents enables identification and removal of hazardous situations and thus prevention of accidents. This preventive work has contributed to reducing the number of incidents that resulted in injuries from 17 during 2013 to 14 during 2017, ten of which occurred in Denmark and four in Sweden.

Wear to skeleton and muscles are among the most common types of injuries experienced by port workers, constituting 35 per cent of absences due to illness within CMP. During the year, CMP has joined with our healthcare provider in an initiative with the aim of increasing awareness of these injuries among the port workers and simultaneously identifying work processes that need to be adjusted in order to minimise the risk of injury, as well as the number of days off sick.

The average number of days off sick per employee was 4.37 during 2017. Short-term absence was an average of 2.75% for CMP as a whole during 2017. CMP’s aim is to bring short-term absences down to less than 2.5% per department during 2018.

Diversity and working conditions
The port operation in itself entails a need for flexibility – the work is performed when there are ships in the port that have to be attended to. For the individual port worker this means that there can be periods of high activity and lots of working hours, followed by less intensive periods, and this is a natural part of the job. The cruise operation in Copenhagen is also clearly seasonal and a considerable amount of temporary labour is employed here between May and September. However, many of these seasonal employees return every year, which has to be regarded as a good testimonial for CMP as an employer. Apart from temporary jobs, employee turnover during 2017 was 4.2%.

CMP operates a multi-faceted operation and the character of the work varies between the different lines of business, which is also noticeable in the composition of the personnel. The bulk operation involves a lot of heavy lifting and it is mainly men who work here. In loading and unloading of cars in Malmö, on the other hand, there is a large proportion of female employees and a range of different nationalities represented among the employees. For CMP as a whole, about 15% of the employees are women. 

Anti-corruption

Management
CMP has zero tolerance of all forms of bribery and corruption and this is set out clearly in the code of conduct. Combatting corruption includes training employees, removing situations where bribes can be given or received, as well as creating opportunities for both employees and outsiders to report irregularities.

Activities and results
The work of conveying CMP’s values and embedding them in the employees has continued during 2017. There has long been an internal incident reporting system to which all employees have access and through which all forms of observations including those concerning corrupt or unethical behaviour can be reported. There were no reports of corruption during 2017.

An external whistle-blower function will be established during 2018 in order to further strengthen the opportunities to detect any incidents of corruption there might be. This system will enable both employees and outsiders to report irregularities directly to an independent external party.

Human rights

Management
CMP supports and respects the UN’s international human rights. This is a matter of course for CMP and must be equally obvious for customers, suppliers and collaborative partners, a standpoint which is clarified in the code of conduct.

Activities and results
CMP deems the risk of infringements against human rights to be relatively limited in its own operations, however, we are continually engaged in ensuring that employees’ rights are upheld. Some activities and results concerning, for example, health and safety, diversity and working conditions have been presented in the section on employees above.

In addition to this, CMP initiated a scheme during 2017 to strengthen the evaluation of suppliers in relation to sustainability criteria, including respect for human rights. This task will continue during 2018 through development and implementation of procedures for systematic evaluation of suppliers.

Besides the efforts to make CMP a safe and welcoming workplace, and to ensure that the suppliers also respect human rights, CMP promotes a more sustainable industry through various partnerships and collaborations – see in addition the website for further information about our participation in collaborative international organisations.